Return & Exchange Window Customers can raise a Return or Exchange request within 5 to 7 days from the date of product delivery. Request submissions beyond this timeframe will not be entertained.
Eligibility Criteria To be eligible for a return or exchange: The item must be unused, unwashed, and free from any stains or odors. All original tags, labels, and packaging must be intact and included with the product.
Unboxing Video Requirement (Mandatory for Claims) To process claims regarding damaged, defective, wrong, or missing items, a single continuous unboxing video recorded from parcel opening is mandatory. Unboxing videos with edits, cuts, or those filmed after opening the parcel will not be accepted.
Refund Process Refunds are initiated only after the returned item reaches our warehouse and successfully passes our Quality Check (QC) inspection.
Size Exchanges If you encounter any sizing issues, please reach out to us via Email or WhatsApp to request an exchange for a different size.
Non-Returnable Items Products purchased under Clearance Sales and Customized Products are strictly non-returnable and non-refundable. Need Assistance? If you have any questions or wish to initiate a request, please contact our support team: Email: fruithub861@gmail.com Phone / WhatsApp: +91 7600088807